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Frequently Asked Questions
Quick answers about jerseys, sizing, customization, delivery, and returns.
How do I choose the right size?
Use our Size Guide and compare the listed garment measurements with a jersey that already fits you. Player versions are usually more fitted than fan versions.
What is the difference between fan and player versions?
Fan versions prioritize everyday comfort and a relaxed fit. Player versions use a closer athletic cut and performance-focused construction. See our Fan vs Player Version guide for the full comparison.
Can I add a name, number, or patches?
Customization options appear on eligible product pages. Check spelling, number, and patch choices carefully before adding the item to your cart.
How long will my order take?
Orders are normally processed within 1–3 business days. Estimated delivery is 15–20 business days with Free Shipping, 7–15 business days with Fast Shipping, or 12–15 business days with DHL / UPS Express. Processing time is separate from delivery time.
How do I track my order?
Use the tracking link in your shipping confirmation email or sign in to your customer account. Carrier updates can take several business days to appear. If tracking remains unchanged for an extended period, email sksoccerkit@gmail.com with your order number.
Can I change or cancel an order?
Email sksoccerkit@gmail.com as soon as possible. We cannot guarantee changes once processing, customization, packing, or shipping has started.
What is your return policy?
Eligible return requests must be submitted within 30 days of receiving the order. Items must be unused, unworn, unwashed, in their original condition, and have all original tags attached. Customized items are generally not returnable unless damaged, defective, or incorrect due to our error.
How can I contact support?
Email sksoccerkit@gmail.com or contact us on WhatsApp at +1 646 515 3475. Please include your order number when asking about an existing order.